Datacenter outage in Frankfurt on 23 Oct 2025 13:31:30 (UTC+01:00)
Resolved
23th Oct 2025 1:41 PM CET: Our upstream provider has currently lost all networking. We are awaiting a resolution from their side.
23th Oct 2025 1:58 PM CET: The technicians are looking into the issue. The root cause is unknown. We cannot provide any ETA at the moment.
23th Oct 2025 2:05 PM CET: A software bug in the aggregation switches in the datacenter led to a major outage when committed a (regular) change in the edge network related to the DDoS attacks. Only rebooting the devices could restore Layer 2 connectivity which was completely lost. Connectivity was recovered at 14:00 CEST. All servers should be coming online soon.
23th Oct 2025 2:15 PM CET: Everything seems back to normal. If you still experience issues please open a support ticket.
23th Oct 2025 1:41 PM CET: Our upstream provider has currently lost all networking. We are awaiting a resolution from their side.
23th Oct 2025 1:58 PM CET: The technicians are looking into the issue. The root cause is unknown. We cannot provide any ETA at the moment.
23th Oct 2025 2:05 PM CET: A software bug in the aggregation switches in the datacenter led to a major outage when committed a (regular) change in the edge network related to the DDoS attacks. Only rebooting the devices could restore Layer 2 connectivity which was completely lost. Connectivity was recovered at 14:00 CEST. All servers should be coming online soon.
23th Oct 2025 2:15 PM CET: Everything seems back to normal. If you still experience issues please open a support ticket.